Apartment living is about more than just having great amenities and a comfortable place to live. That's why MAA Resident Services goes beyond the expected. We use our extensive network of properties to help with relocation, make sure our residents are fully connected in the digital age, and offer a 24-hour on-call service.
Ways to Save
Moving can be expensive, but with MAA you can find ways to save. The potential exists to save up to 50% on move-in fees by opting for a one-time non-refundable fee in place of your security deposit. Now that's what we call SMAArt savings!
As an MAA resident, you'll enjoy the freedom to pay rent online, submit and track service requests, check out online deals, and stay connected to news and events in your community, all from your personalized online account. Stay connected with MAA and take advantage of free WIFI in select common areas.
Peace of Mind
Stop worrying and enjoy your home. At MAA, someone is always on the job. In the event of an emergency, your community's trained Service Technician is on-call 24-hours a day, every day.
Room to Move
MAA offers a range of units from studios to townhomes, and that means we can make it easier to handle your changing needs. Move to a larger home to accommodate your growing family, or scale-down when you need to. If you need to move across the state or across the country, MAA has thousands of apartment homes.
It is a pleasure to be able to assist our property teams with action plans that will help our residents, which in turn exemplifies that MAA’s top priority is providing the highest level of service to our residents.MAA Regional Service Director
Resident Services Frequently Asked Questions
Yes – by going to the Resident Login in the main navigation bar of the site. Residents can log in to pay rent plus request services and get community updates.
Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community.
Yes, via the Resident Login on the MAA site. Once a resident logs in, they have the ability to make service requests or send other communication to their community managers. This varies from community to community and new features are being planned for the future.