FAQs

Here is a list of commonly asked questions to help you during the application process.

Does MAA accept paper applications or paper resumes? MAA does not accept paper applications or resumes.  We encourage all qualified candidates to apply for open positions through the applicant tracking system found through our Careers page.

How do I apply for an open position at MAA? Please visit the Careers page on our website. You may search for a position by category, location, state and/or job type. Click on “Apply” or apply using the LinkedIn icon.  You will be prompted to create an account or to sign in with your email address and password if you already have an account.

Can I partially complete my application and finish it later?  Unfortunately, you are not able to partially complete the application and complete the application at a later time.  Once you start the application process, you will need to complete this process in order to successfully submit your application. However, you can apply using the “Quick Apply” option, which allows you to attach your resume and will auto-populate your employment history into the application. 

I do not have a cover letter or resume. Is one required? Submitting a cover letter and online resume is not required. You have the option to either “Quick Apply” or to enter your employment history, personal information.  The employment history will be automatically loaded into application and edits can be made prior to submitting the application.

Can I complete the application from my mobile phone?  Yes. Our career portal has mobile capability and you are able to apply from your mobile phone or tablet.

Can I apply for more than one position?  Yes. You have the option to either use the same information previously entered when applying for multiple positions or you can upload a new resume when applying for multiple positions.  You are able to make edits if you opt to use the same application when applying for multiple positions.  However, you will need to submit separate applications when applying for multiple positions

Can I make changes or updates to my application once it's submitted?  Unfortunately, you cannot make edits to your application once you apply for a position.

Will I receive feedback on my status once I apply for the position?  Due to the high volume of applications received for our openings, we are unable to provide personalized feedback or status updates. However, applications are reviewed by our Talent Acquisition team and hiring managers. Qualified candidates selected to proceed to the next step of the application process will be contacted by phone to schedule either a phone interview or an in-person interview.

Am I required to complete the InforTalent Assessment when applying for a position? The InforTalent Assessment is included in the selection process when applying for Leasing Consultant, Assistant Property Manager, Property Manager and Service Manager Positions.  You will immediately be forwarded to the InforTalent registration page upon submitting your application. 
 
You will receive an email notification as a reminder to complete the assessment within 72 hours from the time that you submit your application.  We highly recommend that you complete the InforTalent Assessment either immediately or within 48 hours of application submission.  This assessment must be completed without interruption and may take up to 45 minutes to complete.  If the assessment is not completed, your application for the position will remain incomplete and you may not be considered for the position.

Can you describe the interview and selection process? The MAA interview and selection process includes a phone interview and an in-person interview.  Depending on the position, you may be invited for more than one interview and/or a panel interview at one of our communities or corporate office. 

How do I apply for internships?  At MAA, we offer paid summer internships at our communities and our corporate office to rising juniors and seniors, as well as graduating seniors. These internships are posted on our Careers page in the fall of each year for the upcoming summer.

How often are new job opportunities posted?  New positions are posted daily on our Careers page.

If a position is no longer listed on the MAA website, does that mean it has been filled? If the position you applied for is no longer visible online, it means that the position has been closed and new applications are not being accepted at this time. The position may not be visible on the Careers page due to the position being filled, was put on hold or will no longer be filled.

How do I find out the pay rate for a specific position?  Pay ranges are not disclosed on our postings. However, our pay rates are competitive and are determined based on your experience, skills, qualifications, education and certifications.

I learned about the position from a current MAA associate. How do I let someone know? If you learned about the opportunity from a current associate, please select “Employee Referral” found under the source drop down when completing the online application.  Please list the associate’s first and last name. 

Do you offer volunteer or unpaid work?  MAA does not offer volunteer or unpaid employment opportunities.

When will my references be checked? Will you contact my current employer?  MAA conducts a background check on all candidates after the offer has officially been accepted. Offers are contingent upon the employment verification and/or professional references, and the results of the criminal background check and pre-employment drug screening. You will have the option to select whether or not you prefer your current employer be contacted.

Do I have to have industry experience to work at MAA?  Job requirements vary depending on the position. However, some experience is preferred. Some positions may also require a job-related certification or license. Please review the job description when applying. We are looking for candidates with friendly, outgoing attitudes and who have a passion for helping others. Customer service experience is valuable and applicable to all of our positions.